New Report: Dispatchers Waste Time During 911 Calls
Related Videos
Most Recent
Most Viewed


Los Angeles Fire Department dispatchers waste valuable time getting 911 callers to start CPR on cardiac arrest victims, often beginning the life-saving procedure after the point at which brain death begins, according to an internal study obtained by The Times. The study raised particular concerns about time-consuming scripted questions dispatchers are required to ask, including one that forces frantic and confused callers to make difficult judgments about a victim's breathing.